Therapeutic Communication Process in Traditional Medicine Broken Bone Massage: a Case Study in Citapen, West Java, Indonesia


Therapeutic Communication Process in Traditional Medicine “Broken Bone Massage”: a Case Study in Citapen, West Java, Indonesia


Diah Fatma Sjoraida, Edwin Rizal, Evi Novianti, Rully Khairul Anwar,Merryam Agustine

Universitas Padjadjaran, Indonesia


International Journal of Traditional and Complementary MedicineTraditional medicine in Indonesia, especially broken bone massage, is usually done by experienced personnel or therapist whose got skills from their family or derived down from generation to generation since Dutch Colonial era. This study aims to find out about therapeutic communication process in traditional medicine, in this case, is broken bone massage. Therapeutic communication, in this case, is interpersonal communication with points of mutual understanding between therapist and patients. Fundamental issues and communication is the mutual need between therapist and patients so that it can be categorized into personal communication between the therapist and patients, therapist help and patients receive the help. The research method used is qualitative research. Qualitative research is a study aimed at understanding social reality, by seeing the world from what it is, not the world that should be, then a qualitative researcher must be people who have an open-minded nature. The informants in this study are a therapist and patients with the broken bone problem. This research data was obtained through observation, interview, and literature study. This paper discusses therapeutic communication process in traditional medicine between broken bone massage’s therapist and patients. The intention of this research is evidence how the process of therapeutic communication in traditional medicine gains patients trust and creating a sense of comfort while doing the treatment.


Keywords: Broken Bone Massage, Communication, Therapeutic Communication, Traditional Medicine, Traditional Treatment

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How to cite this article:
Diah Fatma Sjoraida, Edwin Rizal, Evi Novianti, Rully Khairul Anwar, Merryam Agustine. Therapeutic Communication Process in Traditional Medicine “Broken Bone Massage”: a Case Study in Citapen, West Java, Indonesia.International Journal of Traditional and Complementary Medicine 2018, 3:6.


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