LIBRARIAN’S USE OF SOCIAL MEDIA FOR LIBRARY SERVICE DELIVERY IN UNIVERSITY LIBRARIES IN NIGERIA


LIBRARIAN’S USE OF SOCIAL MEDIA FOR LIBRARY SERVICE DELIVERY IN UNIVERSITY LIBRARIES IN NIGERIA


1Kayode Gboyega OYENIRAN (CLN), 2Adebyo Afolabi OLAJIDE (CLN)

1Head, Circulation unit University Library, Federal University, Otuoke.
2Head, Medical Library Bowen University Library Iwo, Osun State, Nigeria.


Global Journal of Library and Information Science

Purpose: The study investigated the librarians’ use of Social Media for library service delivery in the university libraries in Nigeria.
Methodology: The research adopted the descriptive design survey. The sample size of this research study comprised of (40) forty librarians from Federal University Otuoke and Niger Delta University, wiberforce iland, both in Bayelsa State. A well self-structured questionnaire was used to collect data.
Findings: The Friday showed that social media tools were used among Librarians for sharing posting and disseminating of inaugural lecture, conference via You-Tube for other academic improvement. The finding revealed that Facebook was most consulted social media tool among librarian in the variously libraries. Closely followed were YouTube, Instant Message and Twitter respectively. The finding indicated that lack of awareness and the unreliable power supply were the two major challenges librarians faced while using social media to provide services in the university library. Closely followed was the low bandwidth. The study revealed that overdue notices, reference service, marketing and promotion of information products, displayed of new arrival of collection were some of the major services rendered by librarian in the university librarian in Nigeria.
Originality: The result of this research will be beneficial to the librarians and the teaming users in general, especially in the area of awareness of social media tools, service delivery via social media tools and overcoming challenges facing librarian while using several media in providing services.


Keywords: Social media; Librarian; Library service; University libraries; Library service delivery


Free Full-text PDF


How to cite this article:
Kayode Gboyega OYENIRAN and Adebyo Afolabi OLAJIDE.LIBRARIAN’S USE OF SOCIAL MEDIA FOR LIBRARY SERVICE DELIVERY IN UNIVERSITY LIBRARIES IN NIGERIA. Global Journal of Library and Information Science, 2019, 2:13


References:

1. Blackwell, J., Sheridan, J., Instone, K., Sch- wartz, D. R., & Kogan, S. (2009). Design and adoption of social collaboration software within businesses. Proceedings of the 27th Internation
conference extended abstracts on human fact- ors in computing system, Boston, M.A ACM Pr- ess, 2759-2762.
2. Barwise, P. & Meehan (2010). The one thing you must get right when building a brand Har- vard Business Review, 88 (12), 80-84
3. Bowley, R. C., (2009). “A comparative case study: Examining the organizational use of soc- ial networking sites” Master department of pub- lic relations, The University of Walkato Hamilt- on
4. Boyd, M. D. & Ellision, N. D. (2007).” Social networking sites: definition, history and scholar- sh isp” Journal of Computer- Medicated Comm- unication, 13 (1), 210-230.
5. Bullas, (2012). 12 Major benefits of the social media revolution.
6. Charnigo, L., & Barnett- Ellis, P. (2007). “Chec- king out facebook.com: the impact of a digital trend on academic libraries’’. Information Tech- nology and Libraries, 26 (1), 23-34
7. Chua, A. Y. K., & Goh, D. H. (2010). A study of web 2.0 application in library websites. Library and Information Science Research, 32 (2), 203 221.
8. Curtis, D. (2011). What is social media? New internet technologies are changing media.
9. Harvard Business Review Analytics Services (2010) The New Conversation: Taking Social Media from Talk to Action (A report). Available at www.sas.com/events/pbls/2010/las- vegas
10. Hendrix, D., Chairella, D., Hasman, L., Musphy, S. & Zafron, M. L. (2009). “ Use of facebook in academic health sciences libraries”. Journal of the Medical Library Association, 97 (1), 44-47.
12. Horizon Report (2007). Austin, TX: New Media Consortium
13. Khan, S. A. & Bhatti, R. (2012). “Application of social media in marketing of library and inform- ation services: a case study from Parkistan” Webology, 9 (1), 93
14. Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite: The challenges and opportuni- ties of social media. Business Horizon, 53 (1), 59-68.
15. Lankers, R. D. (2008). Virtual reference to parti- cipatory librarianship: Expanding the conversa- tion bullentin
16. Lewoga, M. T. (2011). “ Making web 2.0 tech- nologies work for higher learning institutions in Africa”, Paper presented at the 8th International Conference on ICT for Development Education and training.
17. Linh, N. C. (2008). A survey of the application of web 2.0 in Australasia academic libraries Library Hi Tech, 24 (4), 630-653
18. Mack, D., Behler, A., Roberts, B. & Rimland, E. (2007). “Reaching students with facebook: data and best practices”, Elmake News Inc, 2 (1), 1-3
19. Onuoha, U. D. (2013). Use of social media for professional development in Nigeria. Infromati- on Management and Business Review, 5 (3), 136-143
20. Panahi, S., Watson, J., & Patridge, H. (2012). Social Media and tacit knowledge sharing: De- veloping a conceptual model. World Academy of science, Engineering and technology 3 (2), 89-101
21. Stainer, H. (2009). Reference utility of social networking sites: Option and functionality. Library Hi Tech New, 26 (516), 4-6
22. Suraweera, S. N.et al (2011) Value of social networking in libraries and information organiz- ation in Asia and Oceania. World library and information congress, 76th IFLA General Con- ference and Assembly, 1015. Gothenburg, Sw- eden.
23. Rogers, C. R. (2009). Social media librarians and Web 2.0: How American libraries are using New tools for public relations to attract new users. German Library Association Annual
24. 5 Minute Guide: Social Networking Sites (2014), available http://www.aplentraining.wikispaces.com/file/view/5_Minute_Guide social networking Conference Deutscher bibliothekartag in Erfurt