Research Article of International Journal of Traditional and Complementary Medicine
Therapeutic Communication Process in Traditional Medicine “Broken Bone Massage”: a Case Study in Citapen, West Java, Indonesia
Diah Fatma Sjoraida, Edwin Rizal, Evi Novianti, Rully Khairul Anwar,Merryam Agustine
Universitas Padjadjaran, Indonesia
Traditional medicine in Indonesia, especially broken bone massage, is usually done by experienced personnel or therapist whose got skills from their family or derived down from generation to generation since Dutch Colonial era. This study aims to find out about therapeutic communication process in traditional medicine, in this case, is broken bone massage. Therapeutic communication, in this case, is interpersonal communication with points of mutual understanding between therapist and patients. Fundamental issues and communication is the mutual need between therapist and patients so that it can be categorized into personal communication between the therapist and patients, therapist help and patients receive the help. The research method used is qualitative research. Qualitative research is a study aimed at understanding social reality, by seeing the world from what it is, not the world that should be, then a qualitative researcher must be people who have an open-minded nature. The informants in this study are a therapist and patients with the broken bone problem. This research data was obtained through observation, interview, and literature study. This paper discusses therapeutic communication process in traditional medicine between broken bone massage’s therapist and patients. The intention of this research is evidence how the process of therapeutic communication in traditional medicine gains patients trust and creating a sense of comfort while doing the treatment.
Keywords: Broken Bone Massage, Communication, Therapeutic Communication, Traditional Medicine, Traditional Treatment
How to cite this article:
Diah Fatma Sjoraida, Edwin Rizal, Evi Novianti, Rully Khairul Anwar, Merryam Agustine. Therapeutic Communication Process in Traditional Medicine “Broken Bone Massage”: a Case Study in Citapen, West Java, Indonesia.International Journal of Traditional and Complementary Medicine 2018, 3:6.
1. Corey, G., Corey, M. and Callanan, P. (2006). Issues and ethics in the helping professions. Pacific Grove, Calif.: Brooks/Cole Publishing.
2. Kadushin, A. (1990). The social work interview. New York: Columbia University Press.
3. Knapp, H. (2015). Therapeutic communication. Los Angeles [u.a.]: SAGE Publ.
4. Knapp, M., Hall, J., and Horgan, T. (n.d.). Nonverbal Communication in Human Interaction.
5. Koocher, G.P. & Keith-Spiegel, P. (2008). Ethics in Psychology and the Mental Health Professions: Standards and Cases (3 rd ed.). New York: Oxford University Press.
6. Manuel Castelo Branco, Lúcia Lima Rodrigues, (2006) “Communication of corporate social responsibility by Portuguese banks: A legitimacy theory perspective”, Corporate Communications: An International Journal , Vol. 11 Issue: 3, pp.232-248, https://doi.org/10.1108/13563280610680821.
7. Moleong. (2012). Metode Penelitian Kualitatif Edisi Revisi. Bandung : PT Remaja Rosdakarya.
8. Neukrug. (2002). Skills and techniques for human service professionals. Pacific Grove, CA: Brooks/Cole-Thomson Learning
9. Northouse, P. and Northouse, L. (2007). Health Communication. Harlow: Prentice Hall.
10. Sugiyono. 2012. Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Afabeta.